Gentle medicine for the ones who can’t say where it hurts.

Emergencies never need an appointment — walk in at any hour and you will be triaged immediately.

For everything else we strongly prefer a booked slot, because that is how we protect the twenty-five minutes each consult gets. Walk-ins are seen between booked patients, so expect a wait of thirty to sixty minutes on a busy evening.

Difficulty breathing, collapse, seizures lasting over two minutes, uncontrolled bleeding, a swollen hard abdomen, suspected poisoning, snake or dog bite, road accident, straining to urinate with nothing passing, whelping trouble, or heatstroke.

If you are unsure, use the triage checklist on this page or simply call. We would far rather see an animal that turns out to be fine than miss one that is not. Our vets will assess and advise — nothing here replaces an in-person examination.

Yes, and please bring the card or a clear photo of it. We will read the dates, work out what is genuinely due, and continue from there rather than restarting a course unnecessarily.

The planner on this page gives you a good estimate in the meantime, but our vets confirm every schedule against the actual record before anything is given.

No, not as routine. Our groomer is Fear-Free certified and works one animal at a time, with breaks. Most anxious dogs settle within twenty minutes.

In rare cases — a severely matted coat causing pain, or a genuinely dangerous struggle — a vet may recommend light sedation for welfare reasons. That is a clinical decision, discussed and consented to with you first, never a shortcut.

UPI, all cards and cash. Surgical and diagnostic work is quoted in writing before it starts, and we ask for a deposit on procedures over ₹15,000.

We work with the major Indian pet insurers and will complete the claim paperwork for you, though settlement terms are between you and the insurer.

Almost always, yes — most animals are calmer with their person there, and we would rather you saw exactly what we are doing.

The exceptions are radiography, where radiation rules keep you outside the room, and the occasional patient who is genuinely more settled without an audience. We will tell you honestly which one applies.

Yes. We keep four subsidised emergency slots a week for community animals brought in by feeders and rescuers in Viman Nagar and Lohegaon, and we run a free anti-rabies drive on the first Sunday of every month.

If you feed a colony, tell reception — we will register you so the paperwork does not slow anything down when it matters.

No. It is an estimator built on commonly used vaccination guidance adapted for Indian conditions, and it assumes a healthy animal with an ordinary history.

Real schedules change with maternal antibody levels, past reactions, illness, pregnancy and local disease pressure. Please treat the output as a conversation starter and consult our doctors before acting on it.